mandag den 23. april 2012

semester exam

We are doing our semester exam, in this exam we should choose 1 subject out of 3 product. First we discussed with the teacher about our exam theme then we got a final decision to choose our product…..
Our customer is
AP service, hospitality and tourism management 2years program
-        This program is divided into four semester
-        Including practical and theoretical
-        The program has got four subject
-        These are the compulsory subjects:
. methodology
. service organization
. organization development
. planning
. communication


These are the elective subjects:

. service management
. hotel and restaurant management
. tourism management

About research of our product:
We r going to use the communication plan:
SOSTAC MODEL
Today we are first phase in situation analysis of SOSTAC
Situation analysis is an important part of SOSTAC. That’s why we have been done with question about the study in abroad. First we made question for the students who want to come to study here in Denmark, and we did start to ask question from our school koge…
These are the questions:
1.      What is your name?
2.      Where do you come from?
3.      Why did you choose to study in here?
4.      How did you get information about this school?
5.      What is your future plan after finished this course?
We have got an interview with three students… one is European and other two from asia..




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